HP faces losses of millions of pounds by refunding retailers who are slashing prices of its TouchPad tablet, which was discontinued on Friday after being on sale for just 48 days.
The discontinuation of the TouchPad after such a brief period makes it one of the shortest and most expensive product launches in history, narrowly beating Microsoft's Kin phone, which was discontinued in June last year after 49 days on the US market.
Customers who bought TouchPads before the announcement will be able to get refunds of the difference in price, according to a spokesman for DSG. Once detected can keep that disabled.
Touchpad not working problem can arise if the touchpad is being disabled. Therefore, it is always a good idea to confirm that this is not the case. If none of the steps have worked, try using HP Diagnostic , this will help troubleshoot the problem. We hope using the steps explained above you are able to fix the mouse not working issue on Windows.
Do let us know which fix worked for you in the comments section. In case you have any queries related to Advanced Driver Updater feel free to contact technical team at support systweak. Your email address will not be published.
Skip to content. April 28, June 18, Systweak Support. Note : To follow certain fixes, you might need an external mouse.
Run HP Diagnostic 1. Enable Touchpad in Windows Settings This might seem an obvious fix but sometimes we miss out on the apparent things. To ensure, follow the steps below: Note: In Windows Settings, a dedicated setting for Touchpad is hidden.
In the Windows search bar, type Touchpad and head to Touchpad settings. Here, the Touchpad button should be enabled. Note: The cursor speed should not be set to 0 2. Update mouse driver After updating to the recent version of Windows 10, many HP users have reported facing HP laptop mouse not working issue. In the Windows search bar, type Device Manager. When enabled:. For more information about four-finger flicks, click Help.
A Four-Finger Vertical Flick downward minimizes or restores the window on your desktop. Edge swipes allow you to switch applications or navigate on the Start screen. The edge swipe gesture can be enabled from the ClickPad Properties page. To enable edge swipe, click the checkbox next to Enable Edge Swipe until a check mark is displayed. Once enabled, a swipe toward the center of the TouchPad does the following:.
Pointing settings allow you to adjust how the pointer moves in response to your gestures. To customize these gestures from the ClickPad Properties page, click the arrow icon to the left of the Pointing checkbox to open the Pointing options. The Sensitivity options allow you to adjust the responsiveness of the touchpad to the pressure of your touch. You can open the sensitivity settings from the ClickPad Properties page. Click the Settings icon to open a window that allows you to control how much finger pressure must be applied before the TouchPad responds.
The Momentum options provides trackball-like responsiveness from the TouchPad. You can open the momentum settings from the ClickPad Properties page. Click to highlight Momentum. If the checkbox next to Momentum does not contain a check mark, click the checkbox until a check mark displays to enable clicking.
Click the Settings icon to open a window that allows you to control how far the pointer glides and whether it stops at the screen edge or bounces back. Scrolling behavior at the edge of the TouchPad is controlled within the scrolling settings pages. You can enable or disable EdgeMotion when scrolling. When enabled, EdgeMotion simplifies long-distance pointer motions. When you reach the edge of the TouchPad, the pointer continues to move until you lift your fingers off the TouchPad.
Click to highlight EdgeMotion. If the checkbox next to EdgeMotion does not contain a check mark, click the checkbox until a check mark displays to enable clicking. Click the Settings icon to adjust the edge scrolling settings. EdgeMotion: Enables or disables EdgeMotion for specific tasks. Choose to use EdgeMotion always, or only when using the tap-and-drag gesture. EdgeMotion Region: Adjusts the size of the edge regions. The edge is defined by the cross-hatched area. Make the edge regions larger or smaller by clicking and dragging the small black squares.
EdgeMotion Speed: Controls the speed of the edge scrolling. Use the slider to adjust the speed. The Accessibility options allow you to specify and limit how the pointer responds. You can open the accessibility settings from the ClickPad Properties page. Click the Settings icon to open a window that allows you to adjust the following accessibility features:.
Sticky Borders : Restricts the pointer to the active window. Slow Motion : Reduces the speed of the pointer for improved accuracy. Constrained Motion : Limits pointer motion to purely horizontal or vertical. If you want the TouchPad or ClickPad to function like a standard notebook mouse that does not use gestures, you can turn off these features. From the taskbar, find and right-click the ClickPad icon, or other pointing device icon in the Windows system tray. To turn gestures back on, replace the check by Enable Gestures in the pop-up menu.
There are several options for troubleshooting your TouchPad or ClickPad when it is not working. Use the following procedures, until a solution is found.
Disconnect any peripheral devices, and then remove the computer from any port replicator or docking station. With the battery and power cord unplugged, press and hold the Power button for approximately 15 seconds.
After you drain the capacitors, re-insert the battery, and then plug in the power cord. Leave peripheral devices disconnected. With the power cord unplugged, press and hold the Power button for approximately 15 seconds.
After you drain the capacitors, plug in the power cord. If the issue persists, recover the computer back to its original configuration. Microsoft provides a reset feature that repairs your computer by reinstalling the operating system. Before using this option, make sure you back up all your important files. For devices with Windows 10 in S mode, you can only get drivers through Windows Update.
If a Let's identify your product to get started page displays, click Laptop or Desktop. Type the model name for your computer in the Or, enter your serial number field, and then click Submit. If a Matching products webpage opens, select your model number from the list. The software results page for your computer displays with the default operating system selected. If you need to change the operating system, click Change , select your version, and then click Change.
If the operating system you want is not on the list, HP does not have drivers for that operating system. Use a different method to download software and drivers. From the list of available software and driver categories, click the category name, and then click Download. Sometimes there is more than one download available for a component, such as several DVD firmware updates. If this happens, identify the component installed in your computer, and then download the appropriate file.
To find the name of a component, search for and open Device Manager. In Windows, search for and open Check for updates. If the issue is recent, restore the computer to a point before the problem began, to resolve the issue. Select registration option. Shop by Category.
All Auction Buy It Now. View: Gallery View. RAM Size. Buying Format All Listings filter applied. HP Touchpad 9. Benefits charity. HP One stop shop for all things from your favorite brand. Shop now. You May Also Like. HP Laptops and Netbooks. What are the physical specifications for the TouchPad? The TouchPad has the following dimensions: Height - millimeters or 7.
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